Operations Manager

Job Location: BBG Hattiesburg - Hattiesburg, MS

Position Type: Full Time

Job Summary: The Operations Manager is responsible for optimizing and supporting the sales, delivery and operations team’s efficiency and effectiveness by implementing tools, processes, and data-driven strategies. This role ensures seamless alignment between sales, marketing, finance, and operations, enabling data-based decision-making and sales growth.

Essential Functions and Responsibilities:

§  Lives and models BROWN VALUES in everything we do.

§  Develop and manage sales performance metrics, dashboards, and reporting tools.

§  Analyze sales data to identify trends, forecast revenue, and support strategic planning.

§  Partner with sales leadership to define sales processes, territories, quotas, and compensation plans.

§  Collaborate cross-functionally with marketing, finance, and operations to ensure alignment and consistent communication.

§  Identify and implement technology or automation solutions to increase productivity.

§  Evaluate and optimize current sales tools, contracts, and vendors.

§  Lead projects to improve systems, workflows, and team collaboration.

§  Analyze revenue metrics and KPIs; deliver actionable insights to leadership for forecasting, planning, and performance tracking.

§  Leading, motivating, and developing a sales team, including hiring, training, and performance management.

§  Managing the sales team's budget and resources effectively.

§  Oversee day-to-day operations of the location, ensuring efficiency and effectiveness.

§  Supports the companies’ values, goals, and annual operating plan.

Physical Demands:

§  Finger and hand manipulation such as writing or typing for prolonged periods.

§  Ability to travel to other company locations and customer locations.

Work Environment:

§  Occasional work in different environments: warehouse, outside, stores, office

§  Office setting is a primary work environment

§  Valid driver’s license and approved driving record.

§  Strong written and verbal communication skills.

§  5+ years in sales operations, business operations, or sales strategy.

§  Excellent analytical, organizational, and communication skills.

§  Proficient in Excel and data visualization tools and all Microsoft office applications.

§  Operations management and routing experience a plus.

§  Bachelor’s degree in business or related fields preferred.

Job #625845