The Wealth & Fiduciary Officer I assists Retirement Services Manager to maintain and grow client relationships in Retirement Services Group. Responsible for opening new accounts, maintaining files, and performing various administrative functions.

 Duties and Responsibilities:

• Assist in all areas of service and management of client relationships in Retirement Services Group.


• Open new accounts. Includes knowledge and application of all retirement plan types for coding correct information for proper set up within regulatory requirements.


• Create and maintain client, individual and household, CRM data information including client contacts and prospect sales process.


• Coordinate and reconcile asset transfers in for new accounts and from closing accounts.


• Prepare and maintain client files and image all account documents and correspondence. 


• Prepare and coordinate requests for distributions from retirement accounts.


• Serve as internal contact for clients and bank officers for account assistance and meet in-office with clients as needed for general assistance.


• Manage the enrollment process of new plan participants, including enrollment packages, QR codes, and providing date to sponsor and recordkeepers.


• Maintain database of retirement plan participants and sponsors for regular email communications.


• Maintain working knowledge of all policies, procedures and regulations pertaining to retirement plan services.


• Maintain securities and other licenses necessary to provide required client services.


• Maintain records and provide monthly reports for Wealth Management Group Referral Incentive Program for banking Production group.


• Maintains a thorough knowledge of Bank products, services, policies, procedures, and appropriate regulatory issues as related to daily job functions including but not limited to:


• Bank Secrecy Act; Privacy Act; Fair Lending Act; Regulation E, etc. Complete required compliance training and adhere to the Bank’s standard of conduct.


• Performs other duties as requested.


• Participates in the bank’s High-Performance Rewards Connections program.


• Makes referrals to the Mortgage Center and Branches

Position Requirements:

• Bachelor’s Degree preferred.


• Five or more years of similar or related experience in Accounting; Finance; Investment Management


• General computer and typing experience with Microsoft Office Suite, to include Excel, Word, and Outlook


• Excellent verbal and written communication skills


• Extensive reading as needed.


• Work outside of regular business hours, as deemed necessary.


• Ability to make difficult decisions and handle multiple tasks with daily deadlines.

Job #652170