Biloxi, MS, USA | Hourly | 17.00 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Full Time
| Health, Dental, Vision Coverage, and other employee benefits!
Ready for a Mission That Matters?
Hello, superstar! Disabled Veteran Solutions (DVS) is looking for a stellar Customer Advocate to join our Customer Service Division. At DVS, you're not just another cog in the machine ? - you're a vital part of a diverse and inclusive team dedicated to making a difference .
The Mission
As a Customer Advocate, you'll be a healthcare hero for 50 to 70 people every day. You'll navigate the world of primary care doctors , medications , appointments , and benefits like a pro, armed with your knowledge and amazing social skills ?. And the best part? You'll make a real impact on people's lives ??.
The Details
- Full-time position, Monday through Friday (because we all need a little weekend! ) - ? 8-hour shifts between 8:00 a.m. and 8:00 p.m. EST - 5-week intensive orientation (don't worry, we've got your back every step of the way! ?)
? Your Secret Weapons
- A great ear for listening and a knack for finding solutions - ??? Ability to juggle multiple tasks like a pro - Passion for helping others and brightening their day
Your Arsenal
- High school diploma (bonus points if you've got a degree! ) - At least 1 year of experience in insurance operations - Tech-savvy and confident navigating our web-based systems - Detail-oriented with strong follow-through
The Cherry on Top
- Experience in healthcare/insurance - Background in social work, behavioral health, or similar fields - A customer service ninja with amazing problem-solving skills
Why DVS?
- Competitive pay and amazing benefits - Veteran-owned, nationally recognized company - Real opportunities for growth and professional development
What are you waiting for?
If you're ready for a mission that matters... Let's do this!
Start: TWO groups starting either October 6th or 20th , 2025 Training: 8:00 a.m. - 4:30 p.m. (5 weeks) Regular Schedule: 8:30 a.m. - 5:00 p.m., Monday, Tuesday, Thursday, & Friday; 11:30 a.m. - 8:00 p.m. on Wednesday All times are Eastern Standard
A pre-employment drug screening and criminal background check are required prior to employment.
Job #NLX274073158