Job Details
Director - Datacenter & Hybrid Cloud Services
**Job Summary**
The Director of Datacenter & Hybrid Cloud Serviceswill lead and expand SHI's Datacenter & Hybrid Cloud Services practice, driving innovation and delivering exceptional solutions to our enterprise clients. This role encompasses managing professional services technical groups, and a robust services delivery partner ecosystem. You will lead a team of Managers, ensuring the successful design, implementation, and management of complex infrastructure and cloud solutions.
**About Us**
Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of SHI is our employees - all 6,000 of them.** If you join our team, you'll enjoy:
+ Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
+ Continuous professional growth and leadership opportunities.
+ Health, wellness, and financial benefits to offer peace of mind to you and your family.
+ World-class facilities and the technology you need to thrive - in our offices or yours.
**Responsibilities**
_Includes but not limited to:_
+ **Strategic Leadership & Practice Development:**
+ Develop and execute a strategic vision for the Datacenter & Hybrid Cloud Services practice, focusing on cutting-edge technologies and solutions.
+ Establish and maintain best practices for datacenter infrastructure, hybrid cloud platforms, advanced networking, and business continuity/disaster recovery (BC/DR).
+ Drive continuous improvement initiatives to optimize service delivery and enhance customer satisfaction.
+ Lead the development of service offerings related to modern datacenter design, cloud migration, network transformation, and BC/DR strategies.
+ **Team Leadership & Development:**
+ Build, lead, and mentor high-performing teams of technical professionals, including engineers & architects.
+ Provide coaching and professional development opportunities to enhance the technical expertise and leadership skills of team members.
+ Ensure the team maintains a deep understanding of industry trends and emerging technologies in datacenter, cloud, networking, and BC/DR domains.
+ **Customer Engagement & Solution Delivery:**
+ Act as a trusted advisor to clients, understanding their business needs and translating them into comprehensive technical solutions.
+ Oversee the successful execution of complex datacenter, cloud, and networking projects, ensuring adherence to timelines, budgets, and quality standards.
+ Drive the development of compelling proposals and presentations that articulate the value of SHI's services.
+ Ensure a world-class customer experience through proactive communication, responsiveness, and technical excellence.
+ **Technical Expertise & Collaboration:**
+ Maintain a strong understanding of datacenter infrastructure technologies (e.g., servers, storage, networking, virtualization), hybrid cloud platforms (e.g., AWS Outposts, Azure Stack, Google Anthos), advanced networking (e.g., SDN, SD-WAN, BGP, MPLS), and BC/DR solutions.
+ Collaborate with key technology partners (e.g., Dell EMC, HPE, Cisco, Microsoft, VMware) to drive joint solutions and initiatives.
+ Work closely with sales, presales, and other internal teams to ensure alignment and effective service delivery.
+ Ensure that the team is trained and certified on the latest relevant technologies.
+ **Business Development & Revenue Growth:**
+ Drive the growth of professional services revenue by identifying and pursuing new business opportunities.
+ Manage pipeline development and resource utilization to maximize profitability.
+ Develop and maintain strong relationships with key clients and partners.
+ Ensure that the team is able to properly scope and deliver on complex projects.
**Qualifications**
+ Minimum 10+ years of experience in a leadership role within a technology services organization, with a focus on datacenter, cloud, and networking solutions.
+ Deep understanding of datacenter infrastructure, hybrid cloud platforms, advanced networking, and BC/DR technologies and best practices.
+ Proven track record of successfully leading and growing technical services teams.
+ Experience working with enterprise clients and managing complex projects.
+ Strong understanding of RTO and RPO as it relates to disaster recovery.
+ Experience with disaster recovery replication technologies.
+ Experience with network virtualization.
+ Experience with infrastructure as code.
+ Previous experience with IT management or technical sales management.
**Required Skills**
+ Strong analytical and problem-solving skills
+ Strong desire and ability to teach, coach, develop technical sales & delivery team
+ Excellent communication, presentation, and interpersonal skills.
+ Ability to manage multiple projects and priorities in a fast-paced environment
+ Strong customer focus and a passion for delivering exceptional Azure-based services.
**Additional Information**
+ The estimated annual pay range for this position is $140,000 - $250,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
+ Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
Refer a friend to this job (https://careers-shi.icims.com/jobs/19351/director---datacenter-%26-hybrid-cloud-services/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949)
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**Job Locations** _US-Remote_
**Requisition ID** _2025-19351_
**Approved Min (Total Target Comp)** _USD $140,000.00/Yr._
**Approved Max (Total Target Comp)** _USD $250,000.00/Yr._
**Compensation Structure** _Base Plus Bonus_
**Category** _Technical Presales/Post Sales_
The Director of Datacenter & Hybrid Cloud Serviceswill lead and expand SHI's Datacenter & Hybrid Cloud Services practice, driving innovation and delivering exceptional solutions to our enterprise clients. This role encompasses managing professional services technical groups, and a robust services delivery partner ecosystem. You will lead a team of Managers, ensuring the successful design, implementation, and management of complex infrastructure and cloud solutions.
**About Us**
Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of SHI is our employees - all 6,000 of them.** If you join our team, you'll enjoy:
+ Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
+ Continuous professional growth and leadership opportunities.
+ Health, wellness, and financial benefits to offer peace of mind to you and your family.
+ World-class facilities and the technology you need to thrive - in our offices or yours.
**Responsibilities**
_Includes but not limited to:_
+ **Strategic Leadership & Practice Development:**
+ Develop and execute a strategic vision for the Datacenter & Hybrid Cloud Services practice, focusing on cutting-edge technologies and solutions.
+ Establish and maintain best practices for datacenter infrastructure, hybrid cloud platforms, advanced networking, and business continuity/disaster recovery (BC/DR).
+ Drive continuous improvement initiatives to optimize service delivery and enhance customer satisfaction.
+ Lead the development of service offerings related to modern datacenter design, cloud migration, network transformation, and BC/DR strategies.
+ **Team Leadership & Development:**
+ Build, lead, and mentor high-performing teams of technical professionals, including engineers & architects.
+ Provide coaching and professional development opportunities to enhance the technical expertise and leadership skills of team members.
+ Ensure the team maintains a deep understanding of industry trends and emerging technologies in datacenter, cloud, networking, and BC/DR domains.
+ **Customer Engagement & Solution Delivery:**
+ Act as a trusted advisor to clients, understanding their business needs and translating them into comprehensive technical solutions.
+ Oversee the successful execution of complex datacenter, cloud, and networking projects, ensuring adherence to timelines, budgets, and quality standards.
+ Drive the development of compelling proposals and presentations that articulate the value of SHI's services.
+ Ensure a world-class customer experience through proactive communication, responsiveness, and technical excellence.
+ **Technical Expertise & Collaboration:**
+ Maintain a strong understanding of datacenter infrastructure technologies (e.g., servers, storage, networking, virtualization), hybrid cloud platforms (e.g., AWS Outposts, Azure Stack, Google Anthos), advanced networking (e.g., SDN, SD-WAN, BGP, MPLS), and BC/DR solutions.
+ Collaborate with key technology partners (e.g., Dell EMC, HPE, Cisco, Microsoft, VMware) to drive joint solutions and initiatives.
+ Work closely with sales, presales, and other internal teams to ensure alignment and effective service delivery.
+ Ensure that the team is trained and certified on the latest relevant technologies.
+ **Business Development & Revenue Growth:**
+ Drive the growth of professional services revenue by identifying and pursuing new business opportunities.
+ Manage pipeline development and resource utilization to maximize profitability.
+ Develop and maintain strong relationships with key clients and partners.
+ Ensure that the team is able to properly scope and deliver on complex projects.
**Qualifications**
+ Minimum 10+ years of experience in a leadership role within a technology services organization, with a focus on datacenter, cloud, and networking solutions.
+ Deep understanding of datacenter infrastructure, hybrid cloud platforms, advanced networking, and BC/DR technologies and best practices.
+ Proven track record of successfully leading and growing technical services teams.
+ Experience working with enterprise clients and managing complex projects.
+ Strong understanding of RTO and RPO as it relates to disaster recovery.
+ Experience with disaster recovery replication technologies.
+ Experience with network virtualization.
+ Experience with infrastructure as code.
+ Previous experience with IT management or technical sales management.
**Required Skills**
+ Strong analytical and problem-solving skills
+ Strong desire and ability to teach, coach, develop technical sales & delivery team
+ Excellent communication, presentation, and interpersonal skills.
+ Ability to manage multiple projects and priorities in a fast-paced environment
+ Strong customer focus and a passion for delivering exceptional Azure-based services.
**Additional Information**
+ The estimated annual pay range for this position is $140,000 - $250,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
+ Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
Refer a friend to this job (https://careers-shi.icims.com/jobs/19351/director---datacenter-%26-hybrid-cloud-services/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949)
**Need help finding the right job?**
We can recommend jobs specifically for you!
**Job Locations** _US-Remote_
**Requisition ID** _2025-19351_
**Approved Min (Total Target Comp)** _USD $140,000.00/Yr._
**Approved Max (Total Target Comp)** _USD $250,000.00/Yr._
**Compensation Structure** _Base Plus Bonus_
**Category** _Technical Presales/Post Sales_
Job #NLX274449983