**Job Description**
Join our team as a Senior Infrastructure SRE and play a critical role in ensuring the reliability, performance, and scalability of our next-generation GPU cloud. You will be responsible for operating and maintaining the world's largest deployments of cutting-edge GPU hardware (H100, GB200 and future generations), supporting a diverse range of AI/ML workloads. This is a hands-on role requiring deep expertise in large-scale infrastructure, networking, and troubleshooting.
What You'll Do:
Operate and maintain our GPU cloud infrastructure, ensuring high availability and optimal performance.
Design, implement, and maintain comprehensive monitoring systems for hardware health, network utilization, and workload performance.
Develop automation tools to streamline provisioning, configuration management, and incident response.
Troubleshoot complex issues in a distributed environment, working closely with internal teams to resolve incidents quickly and effectively.
Collaborate with network engineering teams to optimize Infiniband/RoCE networks for high-performance AI workloads.
Manage and assist Level 1/2 Validation Engineers with troubleshooting complex issues.
Travel to deployment sites internationally to assist with initial setup, testing, and ongoing support.
Work closely with customers to fine-tune their workloads and resolve performance bottlenecks.
Coordinate with manufacturing partners on hardware diagnostics, firmware updates, and RMA processes.
Impact:
You will be a key contributor to the success of Oracle's AI cloud offering, directly impacting our customers' ability to innovate and solve challenging problems. Your work will be critical in ensuring the reliability, performance, and scalability of our GPU infrastructure, enabling us to deliver a world-class cloud experience.
We are looking for individuals who:
Are passionate about building and operating large-scale infrastructure.
Have a strong sense of ownership and are driven to solve complex problems.
Are excellent communicators and collaborators.
Thrive in a fast-paced, dynamic environment.
**Responsibilities**
Develop deep understanding of the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services.
Take responsibility for the design and delivery of mission-critical stack components, with a relentless focus on security, resiliency, scale, and performance.
Exercise authority for end-to-end performance and operability of owned services, proactively identifying and addressing potential issues.
Partner with development teams in defining and implementing improvements to service architecture, ensuring operational excellence is built-in from the start.
Articulate technical characteristics of services and technology areas, guiding Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio.
Clearly communicate the scale, capacity, security, performance attributes, and requirements of owned services and technology stacks.
Demonstrate a clear understanding of automation and orchestration principles, leveraging them to improve efficiency and reliability.
Act as the ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs).
Utilize a deep understanding of service topology and dependencies to troubleshoot issues effectively and define mitigations.
Explain the affect of product architecture decisions on distributed systems, providing valuable insights to development teams.
Maintain professional curiosity and a desire to develop deep understanding of services and technologies within your ownership domain.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $104,200 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC5
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Job #NLX278810742