Job Details
Subject Matter Expert - Transplant Policy (Consultant)
Are you a recognized expert in transplant policy looking to influence high-impact public health programs? In this role, you'll serve as a trusted advisor to leadership guiding policy interpretation, shaping technical and operational strategies, and ensuring alignment with evolving federal and state requirements.
You'll work across policy, technology, and business operations to drive process improvements, support system-wide initiatives, and deliver solutions that enhance compliance, quality, and client outcomes. This is a highly visible consulting role where your expertise, influence, and strategic insight will directly shape program success.
This is a remote position. Please note that this position is contingent upon bid award.
Essential Duties and Responsibilities:
- Responsible for project consultation and management of initiatives that achieve business goals and client objectives by building strong teams focused on solutions to drive revenue, quality, and client satisfaction.
- Must have technical capabilities, project management experience, process reengineering and process improvement skills, and business acumen of client operations in public programs.
- Serve as Senior Project Consultant for HSNA based on state and federal Requirements and regulation, including client requirements.
- Report directly to VP Health and Human Service and supports both strategic and tactical initiatives with department policies and procedures and management of technical solutions.
- Assess support issues and work with IT teams to develop resolutions to meet productivity, quality, budget, and client satisfaction goals.
- Create and monitor standard operating procedures (SOPs) for technical operations team to manage System Health
- Reports, data fixes, work- around efforts, batch job processing, and external data interfaces for the client.
- Manage effective relationships with various Systems' teams, business partners, vendors, outsourcers, and consultants to benefit Maximus' mission and the Systems Organization's strategies and goals. - Serve as liaison between Business Operations and Maximus Systems Organization for assigned initiatives.
- Provide technical leadership, direction, and project oversight as assigned by Technical Operations Director in support of Business Operations.
- Participate in the management of the Systems' Strategic Technology Plan by working with Business Operations management to define technical initiatives for the short and long term for that business unit.
- Ensure recommended technical initiatives support the overall technical direction established by the VP of Software Development and Director of Delivery and Technical Operations.
- Represent the client's interests at Systems meetings when appropriate (e.g. strategic planning, corporate tech management meetings, PMO meetings).
- Develop advanced concepts, techniques, and standards requiring the most advanced level of interpersonal, technical, and specialized skills.
- Develop new applications for area of expertise.
- Perform other duties as may be assigned.
Additional Duties and Responsibilities:
- Monitor policy decision making and changes to advise on current practices. Identify stakeholders and maintain relationships with stakeholder groups at all levels (local, regional, national, or international).
- Examine policy reports and provide recommendations for best practice and implementation.
- Serves as leader of authority with expert-level knowledge in one or more areas.
- Makes authoritative decisions and recommendations.
- Plans, organizes, and guides projects and subordinate employees.
- May be called on to consult in other areas.
- May supervise groups of employees.
Minimum Requirements
'- Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required.
Additional Skills and Qualifications:
- Demonstrated project management skills, including the ability to plan, coordinate, prioritize, and execute initiatives while managing timelines, deliverables, and stakeholder expectations.
- Proven ability to build and foster relationships across all levels of an organization, establishing trust and effectively collaborating with cross-functional teams and key stakeholders.
- Strong influencing skills, with the ability to gain buy-in, drive alignment, and positively influence decision-making without direct authority.
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Minimum Salary
$103,400
Maximum Salary
$200,000
You'll work across policy, technology, and business operations to drive process improvements, support system-wide initiatives, and deliver solutions that enhance compliance, quality, and client outcomes. This is a highly visible consulting role where your expertise, influence, and strategic insight will directly shape program success.
This is a remote position. Please note that this position is contingent upon bid award.
Essential Duties and Responsibilities:
- Responsible for project consultation and management of initiatives that achieve business goals and client objectives by building strong teams focused on solutions to drive revenue, quality, and client satisfaction.
- Must have technical capabilities, project management experience, process reengineering and process improvement skills, and business acumen of client operations in public programs.
- Serve as Senior Project Consultant for HSNA based on state and federal Requirements and regulation, including client requirements.
- Report directly to VP Health and Human Service and supports both strategic and tactical initiatives with department policies and procedures and management of technical solutions.
- Assess support issues and work with IT teams to develop resolutions to meet productivity, quality, budget, and client satisfaction goals.
- Create and monitor standard operating procedures (SOPs) for technical operations team to manage System Health
- Reports, data fixes, work- around efforts, batch job processing, and external data interfaces for the client.
- Manage effective relationships with various Systems' teams, business partners, vendors, outsourcers, and consultants to benefit Maximus' mission and the Systems Organization's strategies and goals. - Serve as liaison between Business Operations and Maximus Systems Organization for assigned initiatives.
- Provide technical leadership, direction, and project oversight as assigned by Technical Operations Director in support of Business Operations.
- Participate in the management of the Systems' Strategic Technology Plan by working with Business Operations management to define technical initiatives for the short and long term for that business unit.
- Ensure recommended technical initiatives support the overall technical direction established by the VP of Software Development and Director of Delivery and Technical Operations.
- Represent the client's interests at Systems meetings when appropriate (e.g. strategic planning, corporate tech management meetings, PMO meetings).
- Develop advanced concepts, techniques, and standards requiring the most advanced level of interpersonal, technical, and specialized skills.
- Develop new applications for area of expertise.
- Perform other duties as may be assigned.
Additional Duties and Responsibilities:
- Monitor policy decision making and changes to advise on current practices. Identify stakeholders and maintain relationships with stakeholder groups at all levels (local, regional, national, or international).
- Examine policy reports and provide recommendations for best practice and implementation.
- Serves as leader of authority with expert-level knowledge in one or more areas.
- Makes authoritative decisions and recommendations.
- Plans, organizes, and guides projects and subordinate employees.
- May be called on to consult in other areas.
- May supervise groups of employees.
Minimum Requirements
'- Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required.
Additional Skills and Qualifications:
- Demonstrated project management skills, including the ability to plan, coordinate, prioritize, and execute initiatives while managing timelines, deliverables, and stakeholder expectations.
- Proven ability to build and foster relationships across all levels of an organization, establishing trust and effectively collaborating with cross-functional teams and key stakeholders.
- Strong influencing skills, with the ability to gain buy-in, drive alignment, and positively influence decision-making without direct authority.
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Minimum Salary
$103,400
Maximum Salary
$200,000
Job #NLX294133932